Privacy Policy

This privacy policy ("Policy") for CosmicGlue ("we", "us", "our") describes how we collect, protect and use the personally identifiable information ("Personal Information") you ("user", "you" or "your") provide on https://patches.bot and any of its products or services (collectively, "Website" or "Services") such as

• Visit our website at https://patches.bot or use any website that is part of our network.
• Use any of our other products or services, engage with our sales, marketing or any virtual or real world events that are part of our network.

Please read this privacy policy carefully, it contains important information about your rights and how we handle your personal information. If you disagree or have concerns about our privacy policy, please do not use our website or services or contact us at [email protected].

Summary (TL;DR)

This summary section is provided for your convenience. To read the full privacy policy, scroll down or click on any of the linked sections.

What personal information do we collect and process? We may collect and process personal information from you as you visit and use our website. You can find more information about the personal information we collect

What sensitive information do we collect and process? Calendar entries, messages and information you provide can contain personal or sensitive information. Do not supply sensitive information that is unnecessary for the job.

Do we collect information from third parties? If you connect an account, we receive the account and calendar information needed to provide the abilities you enable.

Do we share information with third parties? We use service providers to operate Patches, including hosting, email delivery and AI processing. See the AI usage section for model-request data.

How do we process your information? We process your information to provide you with the services you have requested or are interested in. We may also use your information for other purposes such as improving our services, communicating with you, security and compliance and law enforcement. All information is collected and processed for only valid legal reasons with your consent, which you can withdraw at any time. More information about how we process your information

How do we protect your information? We implement security measures to maintain the safety of your personal information. We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. More information about how we protect your information

How can you manage your personal information? You can request to access, correct, update or delete your personal information by contacting us at [email protected].

Privacy Policy Sections

1. Information we collect
2. How we use or process your information
3. Legal basis for information collection and processing
4. Information sharing and disclosure
5. How we protect your information
6. AI Usage
7. Data retention
8. US State Privacy Laws
9. Your privacy rights
10. Changes to our privacy policy
11. Contact us

Information we collect

Information you disclose to us

We collect personal information that you voluntarily disclose to us during your visit and use of our services, participate in sales or marketing events or contact us. Information may include

• Name and email
• Messages, booking details and connected calendar information needed for the abilities you enable
• IP Address
• Anonymized usage data

Calendar entries, messages and information you provide can contain personal or sensitive information. Do not supply sensitive information that is unnecessary for the job.

You can sign in with Google or an email link. Google sign-in provides identity information such as your verified email, name and profile picture. Calendar access requires a separate account connection.

Information derived from your use of our services

We may collect and log app usage data such as the date and time the app on your device accesses our servers and what information and files have been downloaded to the app based on your device number, ip address or user account.

If you connect a calendar account, we receive the information required to provide the abilities you enable. Selected text sources are in development; when enabled, Patches stores the content you choose to provide.

How we use or process your information

We use and process the information we collect for day to day running of our services, to improve our services, to communicate with you, to provide support, to protect our services, to comply with legal obligations and to enforce our terms and conditions.

Specific uses of information include

• To create, manage and support user accounts to provide access to our services.
• To communicate with you about your account, our services, sales, marketing, events, updates, user to user communications or other information.

Legal basis for information collection and processing

We collect and process your information for only valid legal reasons with your consent, which you can withdraw at any time. We may collect and process your information for the following reasons

• You have given us consent to collect and process your information for the purposes of providing you with our services, improving our services, communicating with you, security and compliance and law enforcement.
• The processing of your information is necessary for the performance of a contract to which you are a party, such as the terms of service or other agreements we have with you.
• The processing of your information is necessary to comply with a legal obligation, a court order or to exercise and defend legal claims.
• The processing of your information is necessary to protect your vital interests or of another person.
• The processing of your information is related to a task that is carried out in the public interest or in the exercise of official authority vested in us.
• The processing of your information is necessary for the purposes of the legitimate interests pursued by us or by a third party are not outweighed by your interests or fundamental rights. For example, we may process your information to
  • We may use your information to monitor and analyze web traffic, to keep track of user behavior, to improve the user experience and to personalize the content you see.
  • We may use your information to protect our services, to enforce our terms and conditions, to comply with our legal obligations and to protect the rights and safety of others.

Information sharing and disclosure

We use service providers for hosting, email delivery, website measurement and AI processing. The AI usage section describes model-request data. We do not sell your personal information or use advertising trackers.

During financing, acquisition or bankruptcy proceedings, your information may be shared with potential or actual acquirers or investors and their agents.

Website measurement

We use Jamwidgets and PostHog for website measurement when configured. Page visits and usage identifiers help us understand how the site is used. Private assistant and sign-in routes are excluded from the page-view integration.

How we protect your information

We follow industry best practices to protect your information and implement security measures to maintain the safety of your personal information.

AI usage

Patches sends model requests through Concentrate and Amazon Bedrock according to its configured routes. Requests can include messages, relevant history and information returned by permitted abilities. Selected source content is in development. Calendar and source content can contain personal information.

We do not train models on your content. Credentials and service tokens are resolved by the application and are not included in model instructions or tool arguments. Provider processing and retention follow their terms.

Read how Patches uses AI, Concentrate’s privacy policy and Bedrock’s data handling.

For questions about AI usage or your data, contact [email protected].

Data retention

We retain your information for as long as necessary to provide you with our services, to comply with our legal obligations, to resolve disputes, to enforce our agreements or to protect our legal interests.

Your data will only be kept for as long as you maintain an account with us.

Your data at the end of the retention period will be deleted or anonymized where possible, or if this is not possible, then securely stored and isolated from any further processing until deletion is possible.

US State Privacy Laws

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. See more information about CalOPPA compliance at consumercal.org.

• California residents have the right to know what personal information we collect, disclose, and sell about them. To exercise this right, California residents may submit a request to us at [email protected].
• California residents have the right to request the deletion of their personal information. To exercise this right, California residents may submit a request to us at [email protected].
• California residents have the right to opt out of the sale of their personal information. To exercise this right, California residents may submit a request to us at [email protected].

Do Not Track signals

We do not respond to Do Not Track signals.

Your California Privacy Rights (California's Shine the Light law)

California residents have the right to request information about the personal information we have shared with third parties for their direct marketing purposes, including the categories of information and the names and addresses of those businesses. You can request this information once per calendar year. To make such a request, please contact us at [email protected].

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California residents under 18 years of age may request the removal of any information that they posted to our website. To request removal of such information, please contact us at [email protected]. Note that the removal of such information does not ensure complete or comprehensive removal of the content or information posted on our website.

Your privacy rights

You have the right to access, update or delete your personal information. You can also object to the processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.

You can request access, updates or deletion of your personal information by contacting us at [email protected].

You can object to the processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information by contacting us at [email protected].

Changes to our privacy policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact us

If you have questions or comments about this privacy policy, you can contact us at [email protected].

CosmicGlue